Privacy Policy

Venice View Beach Resort – Nzema, Ghana

1. Introduction

At Venice View Beach Resort, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide to us when you use our website, book accommodations, or visit our property.

2. Information We Collect

We may collect personal information including your name, contact details, email address, payment information, nationality, and any preferences or special requests related to your stay. This data is collected through our website, email communication, phone calls, and during check-in at the resort.

3. How We Use Your Data

We use your personal information to manage your reservation, improve guest experience, process payments, send booking confirmations, respond to inquiries, and meet legal obligations. Your information may also be used to inform you about special offers and updates, if you have opted in.

4. Data Protection Compliance

Venice View Beach Resort complies fully with the Ghana Data Protection Act, 2012 (Act 843). All personal data is handled lawfully, fairly, and transparently. We take appropriate technical and organizational measures to safeguard your information from unauthorized access, alteration, or disclosure.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. Your data may only be shared with trusted service providers (e.g., payment processors) as required to complete your booking or stay. These providers are bound by strict confidentiality and data protection agreements.

6. Data Storage and Security

Your information is stored securely on password-protected systems and encrypted databases. Access is limited to authorized staff who are trained in privacy and data security. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data. You may also object to or restrict certain types of data processing. Requests can be submitted by contacting us directly. We aim to respond to all legitimate requests within a reasonable timeframe.

8. Cookies and Website Tracking

Our website may use cookies and basic analytics to improve performance and user experience. These tools do not collect sensitive personal data. By continuing to use our site, you consent to the use of these technologies. You can modify your browser settings to reject cookies at any time.

9. International Guests

For international guests, we make every effort to align our privacy practices with global standards such as the EU’s General Data Protection Regulation (GDPR). Your data will not be transferred outside of Ghana unless adequate safeguards are in place.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or service changes. The latest version will always be available on our website. Continued use of our services constitutes your acceptance of any updates.

If you have any questions about our privacy practices, please contact us directly before booking. We are committed to protecting your privacy at all times.

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